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In an ever-changing and highly competitive world, it is sometimes complex to effectively manage your performance index while maintaining the course of our daily activities, especially in areas of activity that are not in our field of expertise.

When faced with a crisis such as COVID-19, outsourcing can be an ideal alternative to allow us to focus our energy in the right place while a specialized team ensures the profitability of our operations and the safety of our employees.

What is outsourcing?

Addressing all types of companies, regardless of the type of industry, outsourcing allows you to focus on your core business activities by having a third party manage part or all your operations to ensure profitability and growth.

With an outsourcing service, you can quickly access solutions to increase your day-to-day productivity and have all the necessary tools to continuously improve your business.

There are many advantages:

  • Superior profitability and achievement of business objectives
  • Better control over your operations and optimization of your costs
  • Optimization and versatility of your work teams
  • Superior quality of work and reduced risks
  • Saving time
  • Billing and sole interlocutor
  • Direct access to experts informed on market trends
  • Objective view and tailor-made recommendations
  • Full adapting flexibility
  • Personalized service for your needs

An example please

To get a more concrete picture, imagine for example that your growing company now needs a call centre to meet the high demand. Far from being your area of expertise, and especially from having the time, you could use an outsourcing service that could take over this mandate for you. They could find you a space, provide the necessary infrastructure, recruit and manage employees, etc. On your end, all you have to do is focus on what you do best, get the calls in!

A crisis? Outsourcing on the front line for you

Regardless of the size or severity of the situation, you can always count on the support of your outsourcing experts to allow you to maintain your operations. At times like these, they use their in-depth knowledge of the environment to allow you to continue serving your clients who greatly need you. Attributable and accountable for your success, they are on the field every day for you, ensuring the implementation, application and maintenance of employee health and safety protocols.

Are you short of staff? No problem, they take care of it! From recruitment to hiring, you can confidently focus entirely on your core activities, knowing that they are there to ensure business continuity.

An ideal time to take care of your employees

Less solicited by your operations through outsourcing, take advantage of this time to take care of your employees. Make sure you have an action plan in place to keep your employees happy and positive in the future. Create links to keep your employees engaged and listen to them. By getting closer to your staff, you will achieve a higher level of commitment from them, to the great benefit of everyone. Stay positive and see current changes as an opportunity to build a strong team.

Outsourcing – much more than just personnel management

Outsourcing is much more than just personnel management and recruitment. To better understand how outsourcing can help you, here are the inclusions of an outsourcing mandate:

  • Health & Safety – complete management and implementation
  • Implementation of performance operations processes
  • Employee management
    • Schedules, absences and vacation
    • Performance management
    • Salary scale
    • Recruitment and hiring
  • HR support and consultation service
  • Continuous training
  • Infrastructure (area, equipment, uniforms if necessary)
  • Infrastructure administration (insurance, suppliers, internet, etc.)
    • Purchases
    • Equipment
    • KPI management
    • Profitability
  • Marketing – Postings and communications

In conclusion - There for you when it really matters

In times of instability, outsourcing is a valuable ally to help you get through difficult times. Like a business partner, an outsourcing firm can provide you with the support you need to ensure the continuity of your activities and allow you to fully devote yourself to the well-being of your employees and the development of your own expertise.


About

Bedard Resources is a human resources firm specializing in recruitment, headhunting, outsourcing, consultation and pre-employment. A one-stop shop for all your human resources needs across Canada.

  • Production
  • Procurement
  • Transport & Logistics
  • Customer Service
  • Storage and Handling

With nearly 25 years of expertise, doing business with us means doing business with a Canadian company that understands market issues and is up to date with federal and provincial laws and regulations.

Want to know more about our outsourcing service or our other services?

Contact Marc-André Durocher, Outsourcing Director, marcandre@bedardressources.com 514 605-7007

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