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Information Agent - Paratransit

No. 1177
January 11, 2023
Location
Sainte-Therese
Salary
$21 to $22.50 per hour depending on experience
Job category
Customer service
Type of job
Temporary leading to permanent
Schedule
Day and evening Saturday and Sunday from 3:30 p.m. to midnight (mandatory), Monday, Tuesday, Wednesday from 9:30 a.m. to 6:00 p.m. or Wednesday, Thursday, Friday from 9:30 a.m. to 6:00 p.m.
Are you available for a new opportunity? Do you want to get involved with a public organization? Are you interested in a challenging position within a dynamic organization? Look no further! Our client, a public transport company based on the North Shore of Montreal is looking for an Information Officer for 3 months with the possibility of extension. A 360 takeover, you will ensure the user experience by responding with the highest quality standards. If you are ready for a new challenge, we want to meet you!

Tasks

  • Handle calls.
  • Answer questions.
  • Convey accurate information.
  • Provide appropriate solutions.
  • Write and document information in the system.
  • Perform other administrative tasks related to the smooth running of operations.

Advantages

  • Great experience in a large company.
  • Access to equal employment opportunities.
  • Possibility of extension.
  • Opportunity for advancement.

Job requirements

  • High school diploma or equivalent.
  • College diploma in transportation, administration or related field (an asset).
  • At least 2 years of experience in a similar position.
  • Proficiency in Microsoft Office (Excel and Word).
  • Bilingualism - essential.

Desired profile

  • Strong communication skills.
  • Ability to work well under pressure.
  • Ability to deal with sensitive situations.
  • Be a collaborator.

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