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Inside Sales and Customer Service Representative

No. 405
December 7, 2022
Location
Anjou
Salary
$43,000 to $48,000 per year according to experience
Job category
Sales
Type of job
Permanent
Schedule
Day shift, from 8am to 4:30pm Monday to Friday, 37.5 hours per week
Contribute to the growth of a Quebec-based company whose mission is to offer personalized products and services! A close-knit, passionate team that wants to share its expertise! The company stands out not only for its custom products, but also for its training! A human employer who listens to your career ambitions. Our client is constantly looking for innovative solutions, and due to its growth, it is looking for a sales and customer service representative to complete its team in Anjou! Does the design of storage and handling systems appeal to you? We want to meet you!

Tasks

  • Listen to regular customers and potential customers.
  • Participate in the development of promotional plans and promote new products to customers.
  • Develop sales strategies and seize sales opportunities.
  • Ensure follow-up and distribution of products to customers according to orders.
  • Collaborate continuously with the internal sales team and the team on the road.
  • Participate in finding new potential customers.
  • Process quotations into orders in a compliant manner.
  • Provide service to customers via online chat.
  • Mail and deliver orders.
  • Ensure proof of delivery is forwarded to the appropriate department.
  • Schedule delivery date, installation, delay or other with customers.
  • Perform related tasks to support your colleagues and ensure the smooth running of operations.

Advantages

  • Group insurance after 3 months (paid at 50%).
  • Pension fund after one year (employer's contribution up to 3%).
  • Travail en mode hybride – 2 journées à la maison et 3 journées au bureau.
  • Hybrid work mode – 2 days at home and 3 days at the office.
  • Access to the virtual service of doctor and psychologist (after 3 months).
  • Company closed during construction vacations.
  • High-end workspace located on the second floor in front of the golf course.
  • Employee satisfaction survey of over 90%.
  • Company with BonBoss certification and customer satisfaction (customer centric).
  • Events - Recognition evening, green committee, BBQ and more!
  • Accessible parking and bus stop.

Job requirements

  • At least 2 years’ experience in sales and customer service.
  • Knowledge of warehousing, handling, and storage systems (an asset).
  • Good knowledge of Ms Office Suite (Word and Excel especially).
  • Knowledge of sales strategies.
  • Good level of bilingualism - English and French (to meet the needs of bilingual customers).

Desired profile

  • You thrive in a work environment that combines autonomy and teamwork.
  • You are motivated by good customer service and sales strategies.
  • You are organized and have a good ability to know multiple products.
  • Your sense of initiative allows you to achieve your professional goals.
  • Not to mention, you are a good listener and eager to learn!

Advisor for this position

Sarah De Champlain
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