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Order Taking Officer

No. 411
November 21, 2022
Location
Laval
Salary
$18 to $21 per hour according to experience
Job category
Customer service
Type of job
Permanent
Schedule
Day shift from 8 a.m. to 5 p.m., 40 hours per week
A Quebec SME recognized on the Canadian market is looking for your expertise but especially for your customer service which is LIKE NO OTHER! Our client, a local company, has made several acquisitions in recent years, allowing it to further diversify its offerings in the medical and paramedical sector. Through its desire to evolve and innovate, it has carved out an important place for itself in the distribution of specialized equipment by forming major partnerships and making several acquisitions of entities across Canada.

Tasks

  • Take orders by phone, email and website.
  • Save orders to the internal system.
  • Check if products are in inventory and offer alternatives, if applicable.
  • Issue invoices.
  • Confirm orders and follow up with customers (delivery time).
  • Carry out any other clerical or similar tasks.
  • If you are ready to take on new challenges, we would like to meet you!

Advantages

  • Possibility to finish at 4pm on Friday.
  • Family business - 25 employees
  • 6 paid sick days.
  • Company in business for over 30 years.
  • Easily accessible - located near Highway 440.

Job requirements

  • High school diploma.
  • Mastery of MS Office.
  • Experience in the order taking process (a considerable asset).
  • Being perfectly bilingual (verbal and written) – In order to meet the needs of both English and French speaking clients.

Desired profile

  • Be able to work under pressure and on many files at once.
  • Be able to establish priorities and have a sense of urgency.
  • Be organized and methodic in their work.
  • Have excellent attention to detail.
  • Show initiative and be proactive.
  • Like teamwork and establish interpersonal relationships.

Advisor for this position

Sarah De Champlain
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