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Your knowledge of the heavy-duty equipment sector and previous responsibilities for the safe, effective, clean, organized and professional performance management of the Parts Department and ensuring that the company surpasses customers’ expectations makes you the perfect candidate for this new position. This is the perfect next step in your career. Our client is a leader in the sale and rental of heavy equipment across the country. They provide parts and services for all major brands in the industry, while delivering an exceptional customer experience. After over 80 years in business, they understand that happy and fulfilled employees are the key to their success and offer an excellent work environment and benefits package. They are currently seeking a motivated Field Technician to join their team in Fort McMurray, Alberta.

Les tâches

  • Bring positive and efficient service to all customers in all levels.
  • Contain costs and increase revenues by ensuring customers are happy and satisfied, and that field service work are completed on time.
  • Maintain an open and effective lines of communication with customers.
  • Decipher, diagnose, and isolate problems by identifying faults in machine.
  • Maintain a high level of professionalism in all aspects of the job, including care of service vehicle and equipment.
  • Carry out any other similar tasks.
  • If you are ready to take on a new challenge, we would like to meet you!

Avantages

  • Show us what you got – the competitive salary is based on your experience.
  • Extended medical benefits including vision, disability insurance, and a mental health program keep your mind and body ready to go.
  • Starting with two weeks of paid vacation, with the option to roll unused days into the next year, which means you don’t lose anything you earn.
  • You like work, but maybe not forever! Good thing there is annual RSP matching of 4%.

Exigences du poste

  • Post-secondary diploma and/or relevant work experience required.
  • Licensed Heavy Equipment Certification or equivalent.
  • At least 2 to 3 years of experience in the industry.
  • Safe working is essential – from WHMIS training to proper PPE, you’ve got this covered head to toe.
  • Exceptional customer service skills; written, oral communication.
  • Experience working in a dealership is an asset.

Profil recherché

  • Have exceptional written and oral communication.
  • Enjoy troubleshooting machinery and equipment.
  • Have strong customer service skills.

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