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Customer Service Agent

No. 469
March 13, 2023
$22 to $24 per hour
Job category
Customer service
Type of job
Day shift, Monday to Friday from 8:00 a.m. to 4:30 p.m.
Are you looking for stability and the opportunity to showcase your organizational skills? Are you driven by customer satisfaction? Here's your chance to combine all this within a company that has been well established for nearly 50 years. Apply now! Our client, specializing in the manufacture of cooling systems for the transportation industry, is looking for the next member of their team to serve their customers and contribute to the smooth running of the company!


  • Process orders received via phone or email and confirm specifications with the customer.
  • Document specifications according to customer information.
  • Perform database searches based on customer specifications.
  • Coordinate with specific managers for certain requests.
  • Prepare production sheets and manage invoicing.
  • Manage shipments by confirming shipments and printing shipping orders.
  • Maintain records and database up to date and organized.
  • Assist with sales activities.
  • Handle customer return requests and technical documents.
  • Process internet orders and credit card payments.
  • Assist in the preparation of month-end accounting documentation, check processing and statement sorting.
  • Perform any other related tasks.
  • If you are ready to take on new challenges, we want to meet you!


  • Group insurance paid at 50% by the employer.
  • Dynamic work environment.
  • Easily accessible by public transport.
  • Parking available.
  • Competitive compensation.

Job requirements

  • Completed high school diploma.
  • Experience in a similar position and in a related field.
  • Knowledge of MS Office (comfortable using computers).
  • Good level of bilingualism.

Desired profile

  • Ability to quickly understands needs.
  • Customer service oriented and team player.
  • Ability to manage several files at the same time.
  • Have a good level of autonomy, initiative and attention to detail.

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