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Look no further: this position is offered exclusively through Bédard Human Resources! Our client, a well-established company in the transportation and logistics industry, is currently seeking a dispatcher to join their team. The company stands out for its professionalism, commitment to customer service, and stable operations across Canada and the United States. The successful candidate will play a key role in coordinating daily transportation operations, managing drivers, and tracking deliveries. If you enjoy working in a dynamic environment where communication, organization, and problem-solving are at the heart of operations, this opportunity could be ideal for you.

Tasks

  • Serve as the liaison between clients and drivers.
  • Plan and coordinate the work schedules of drivers and owner-operators.
  • Assign equipment and resources needed for daily operations.
  • Collaborate closely with the maintenance department to ensure equipment availability.
  • Monitor the activities of drivers and owner-operators.
  • Use dispatch and satellite tracking systems, including TMW and PeopleNet.
  • Prepare and enter ACE and ACI manifests according to operational planning.
  • Respond to client requests professionally and efficiently.
  • Participate in the pre-planning of outgoing loads.
  • Gradually assist the dispatch supervisor with certain operational responsibilities.
  • Serve as a resource for questions related to the PeopleNet system.
  • Manage the assignment of CTPAT-PIP seals.
  • Monitor operations in the Montreal corridor.
  • Perform any other related tasks.
  • If you’re ready to take on new challenges, we want to meet you!

Advantages

  • Stable company recognized in the transportation industry.
  • Dynamic and stimulating work environment.
  • Opportunities for growth within the operations team.
  • Work in collaboration with multiple departments.
  • Ongoing training on internal systems and tools.
  • Comprehensive group insurance.
  • RRSP with employer contribution.
  • Life insurance.

Job requirements

  • Minimum 3 to 5 years of experience in dispatch or logistics.
  • Good knowledge of driving hours regulations.
  • Excellent geographic knowledge of Eastern Canada and the Eastern United States.
  • Ability to solve problems quickly and effectively.
  • Excellent interpersonal and communication skills.
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • English proficiency for approximately 50% of communications with the United States.
  • Comfortable using computer tools.
  • Knowledge of the TMW system (an asset).
  • High school diploma.
  • Postsecondary training in logistics, transportation, or equivalent experience.

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