Starting at $20/hour, negotiable based on experience
Job category
Transportation - Logistics
Type of job
Permanent
Schedule
Day shift, 7 a.m. to 4 p.m., Monday to Friday
In this role, the incumbent directly contributes to the smooth flow of transportation operations by ensuring order follow-ups, data entry, information flow, and coordination between clients and internal teams for the company’s flatbed division. This position requires strong familiarity with transportation-related computer systems, attention to detail, strong organizational skills, and the ability to manage multiple files simultaneously in a fast-paced environment where priorities can change quickly.
Our client, a well-established Quebec-based company in the transportation and logistics industry, is looking to welcome a Flatbed Logistics Clerk to its team. The successful candidate will play a key role in the administrative management of transportation files, client communications follow-ups, and daily operational support, working closely with dispatch, department management, and the billing team.
Tasks
Receive, analyze, and process incoming customer emails.
Create orders in the internal system and ensure administrative follow-ups.
Update operational files and information in the system.
Coordinate follow-ups related to customer requests to support smooth operations.
Work closely with the dispatch team to ensure efficient information flow.
Support the department manager with daily operational follow-ups.
Collaborate closely with the billing team for required follow-ups.
Maintain complete, accurate, and up-to-date records in the system.
Ensure diligent follow-up of orders and related communications.
Contribute to operational efficiency by effectively coordinating communication between all stakeholders.
Perform any other related tasks linked to the position.
Advantages
Group insurance after the probation period.
Group retirement savings plan (RSP) with employer contribution after the probation period.
A people-first environment where proximity and accessibility to employees and managers are valued.
A friendly and collaborative work atmosphere.
A company recognized for the quality of its services.
Job requirements
Relevant experience in logistics, shipping/receiving, or administrative coordination in a similar environment.
Experience in logistics within a transportation company, ideally in the flatbed sector.
Experience in a role involving file, order, and customer communication follow-ups.
Good understanding of the realities of road transportation in an operational environment. Knowledge of maritime and rail transportation is considered an asset.
Strong computer skills, including ERP and CRM systems, and data entry.
Professional, service-oriented approach with strong coordination skills.
Excellent command of both French and English, spoken and written, as approximately 50% of client communications are conducted in English.