Are you looking for a stimulating role in a growing company where your contribution truly makes a difference every day?
Our client, a well-established company in the compact and industrial equipment industry, stands out for the quality of its products and its people-first approach. Offering a full range of sales, rental, parts, and maintenance services, the company operates in a dynamic environment with a strong commitment to customer satisfaction.
In this context, we are looking for a versatile and proactive individual who is ready to take on a key role at the heart of operations, combining customer service, inventory management, and logistical support.
Tasks
Respond accurately to parts inquiries from customers and technicians.
Provide high-quality customer service and advice to properly identify needs and recommend appropriate parts.
Prepare quotations and invoices and ensure thorough follow-up with customers and suppliers.
Maintain proactive communication to ensure deadlines are met.
Place parts orders with suppliers according to operational requirements.
Receive, inspect, and organize merchandise efficiently to ensure effective warehouse management.
Maintain accurate inventory control by verifying stock levels and inventory records.
Make the necessary adjustments to keep inventory records up to date.
Use computer systems and internal software to track parts, orders, and transactions.
Perform any other related duties as required.
If you are ready to take on new challenges, we would love to meet you!
Advantages
Attractive schedule with shortened Fridays, finishing as early as 2:30 p.m.
Growing company with very little competition in its market.
Comprehensive onboarding process, including training both locally and in the United States.
Ongoing training program (Bandit University), offering an excellent opportunity to gain experience and develop your skills.
Complimentary lunch every Thursday, providing a great opportunity to connect with the team.
Job requirements
Experience in parts management, inventory control, or counter service.
Knowledge of the mechanical, industrial, or equipment industry is considered a significant asset.
Proficiency with computer systems, particularly inventory management systems or ERP software.
Strong bilingualism in French and English, both spoken and written, to communicate frequently with the U.S.-based head office (approximately 40% of the time).
Excellent customer service and communication skills.
Strong organizational skills and the ability to manage multiple priorities simultaneously.
Attention to detail and accuracy in order processing, inventory management, and invoicing.