Stop looking – this opportunity is offered exclusively by Bédard Ressources!
Located in Laval, this innovative company focuses on healthy and eco-friendly products, distributed on a large scale across the country. This is a unique chance to join a passionate team: hybrid telework, group insurance, employer-contributed RRSP, employee discounts (on genuinely delicious products!), and much more.
In this key role, you will serve as the direct link between clients and internal teams: coordinating orders, conducting meticulous follow-ups, and delivering attentive service, all to ensure an exceptional customer experience.
This is a dynamic role at the heart of operations, where your interpersonal skills and organizational strengths will truly make a difference — for the people, for the team, and for the planet!
Tasks
Coordinate with internal departments (production, quality, logistics) to ensure deadlines and customer requirements are met.
Process orders, changes, and follow-ups in the ERP system.
Generate sales and production reports on a regular basis (weekly, monthly, quarterly).
Analyze sales data to support strategic decision-making.
Collaborate with internal teams to anticipate demand and adjust forecasts accordingly.
Assist in the development of sales forecasts and budgets.
Support the management of commercial spending processes (trade spend).
Prepare product information sheets for distributors and perform other administrative tasks.
Respond to client calls, emails, and inquiries.
Perform any other related duties.
Ready for a new challenge? We want to meet you!
Advantages
Canadian company – Local is better!
Hybrid schedule – 2 days remote / 3 days in-office.
Group insurance (health, dental, etc.) – To take care of you and your loved ones.
Employer contribution to a group RRSP – Because your future matters to us.
Several company activities – We work hard but also take time to enjoy ourselves!
Two additional paid leave days – For better health and work-life balance.
Long-term advancement opportunities – Grow your career at your own pace.
Free outdoor parking – Say goodbye to parking stress.
Accessible by public transit – Easily reachable, even without a car.
Collaborative work environment – Move forward together.
Full training and ongoing support – You’ll never be left on your own.
Job requirements
DEP or DEC in office administration, secretarial studies, business, marketing, sales, or a related field.
Minimum of 2 years of experience in an administrative, sales assistant, or senior-level customer service role.
Proficient in MS Office, especially Excel (intermediate level).
Fully bilingual – 50% of the clientele is English-speaking.
Desired profile
Excellent organizational skills and ability to multitask.
Ability to adapt quickly in a fast-paced and ever-changing environment.
Strong team spirit while being autonomous and proactive.
Great attention to detail and accuracy in task execution.
Willingness to learn and take on new responsibilities.
Strong communication skills and ability to solve problems independently.