Technical Sales Representative

Tasks

• Serve as the primary point of contact for customers, distributors, designers, and architects.
• Understand customer needs and guide them toward the most suitable products and solutions.
• Prepare accurate quotations, specifications, and required technical documentation.
• Produce basic drawings using AutoCAD.
• Read and interpret plans, technical drawings, layouts, dimensions, and specifications.
• Monitor project progress and ensure all required information and project requirements are completed on time.
• Answer technical inquiries, provide product recommendations, and propose solutions tailored to customer needs.
• Manage multiple projects simultaneously while maintaining clear communication, accuracy, and excellent customer service.
• Perform other related duties as required.

Advantages

• Opportunities for career growth and professional development.
• Comprehensive training and onboarding support.
• Voluntary Retirement Savings Plan (VRSP).
• Complimentary financial services for employees.
• Team-building activities and company events.
• Friendly and relaxed work environment.
• On-site parking.

Job requirements

• Minimum of 5 years of relevant experience in technical customer service, inside sales, project coordination, or a manufacturing environment.
• Experience working with technical or custom-made products, along with the ability to read and interpret plans and technical drawings.
• Knowledge of AutoCAD; experience with Sage, Freshdesk, or manufacturing software is considered an asset.
• Professional bilingualism in French and English is required (approximately 50% of communications are conducted in English).
• Strong communication, organizational, and customer service skills, with excellent attention to detail and a solution-oriented mindset.
• Self-motivated, proactive, and able to manage multiple priorities in a fast-paced environment.
• Available to work full-time on-site in Montreal.