Clinical Coordinator – Psychosocial Support Services
No. 244
July 30, 2025
Location
Laval
Salary
Based on experience.
Job category
Customer service
Type of job
Permanent
Schedule
Day shift, plus on-call duty every other week with salary compensation.
Are you passionate about psychosocial support and clinical coordination in a community-based setting? Our client, a well-established non-profit organization, is looking for a Clinical Coordinator of Psychosocial Support Services to guide and support their frontline team.
In this role, you'll serve as a key resource for a team of dedicated practitioners, ensuring the quality of clinical services and alignment with the organization’s core human values. Your daily focus: clinical supervision, team support, and guidance toward housing stabilization and social reintegration.
Whether you come from the community sector or the public health network, if you're driven by meaningful work and want to be part of a mission that truly changes lives, this opportunity is for you.
Tasks
− Ensure the quality and consistency of psychosocial interventions within the organization’s clinical framework.
− Provide direct support to staff during complex situations involving residents.
− Update clinical tools, ensure their application in daily practice, and offer constructive feedback to team members.
− Respond to calls, support clinical decision-making, and provide remote guidance to the team (on-call duty and use of personal phone are compensated).
− Plan staff schedules, manage replacements and vacation coverage.
− Participate in recruitment, onboarding, and performance evaluation of frontline workers.
− Support team members in reaching their professional development goals.
− Compile clinical data, write activity reports, and prepare applications for the Rent Supplement Program (PSL).
− Represent the organization on local committees and maintain strong relationships with community and institutional partners.
− Contribute to the overall operations of the organization as needed.
− Perform any other related duty.
Advantages
− Group insurance plan with 50% employer contribution.
− Additional compensation for on-call duty and use of personal phone.
− Generous vacation bank with flexible personal days.
− Supportive, engaged, and people-centered work environment.
− Opportunities for professional development and ongoing training.
Job requirements
− University degree in Social Sciences (Psychology, Social Work, Psychoeducation, Criminology, or Sexology).
− Minimum of 5 years of experience in psychosocial intervention and clinical coordination.
− Proven experience in team supervision and clinical management.
− Strong knowledge of community and government resources.
− Sensitivity to the issues and realities of the community sector.
− Proficiency in office software (MS Office suite).
− Up-to-date certifications in CPR, First Aid, and Overdose Prevention (Naloxone).
− Bilingualism (French/English) is an asset.
Desired profile
− Strong clinical judgment with the ability to quickly analyze situations and make informed decisions in psychosocial interventions.
− Natural leadership, with the ability to inspire and guide a team toward success.
− Empathy and diplomacy, with attentive listening and a compassionate, needs-based approach.
− Clear and effective communication that fosters collaboration.
− High adaptability in the face of change and unexpected situations.
− Strong problem-solving skills with the ability to implement appropriate solutions quickly.