Logistics and Customer Service Coordinator #932

Tasks

• Receive and process daily orders for Canadian and U.S. customers.
• Verify delivery dates and ordered quantities.
• Enter orders into the system and on third-party logistics (3PL) portals.
• Assign transportation when necessary.
• Follow up on pickups and deliveries with carriers and warehouses.
• Verify delivery notes (DN) and batch numbers.
• Adjust information as needed and communicate corrections to 3PL warehouses.
• Identify and follow up on shortages or delivery issues.
• Monitor stock rotation to ensure proper inventory management.
• Contribute to the preparation of weekly sales reports.
• Review transportation invoices and report any discrepancies.
• Perform any others related duties.
• Ready to take on new challenges? We want to meet you!

Advantages

• Fast-growing company!
• Competitive salary – Commensurate with your skills and responsibilities.
• Group insurance (health, dental, etc.) – To take care of you and your loved ones.
• Employer contributions to a group RRSP – Because your future matters.
• Company events – We work hard, but we also make time for fun!
• Paid time off – For a healthy work-life balance.
• Advancement opportunities – Grow your career at your own pace.
• Flexible schedule – Maintain a great work-life balance.
• On-site parking – Say goodbye to parking stress.
• Stable company – A solid team in a reliable environment.
• Accessible by public transit – Easy to reach, even without a car.
• Company that values employee well-being – You’re not just a number here.
• Collaborative work environment – We grow together, not in isolation.
• Full training and support – You’ll never be left on your own.
• Professional development opportunities – Grow with the company!
• Stability and proven expertise (30+ years) – An established industry leader.

Job requirements

• DEP or DEC in office technology, secretarial studies, administration, estimation, or any related field.
• Experience in order management, international trade, administration, dispatching, or another relevant field.
• Minimum 2 years of experience in a similar role.
• Perfect bilingualism required (50% of the clientele is English-speaking).
• Proficiency in MS Office (particularly Excel – intermediate level).

Desired profile

• Excellent organizational skills and ability to handle multiple tasks simultaneously.
• Ability to adapt quickly in a constantly changing environment.
• Strong team player while being autonomous and proactive.
• High attention to detail and task accuracy.
• Willingness to learn and take on new responsibilities.
• Ability to communicate effectively and solve problems independently.