Are you looking for a stimulating role in a growing company where your contribution truly makes a difference every day?
Our client, well established in the compact and industrial equipment industry, stands out through the quality of its products and its people-focused approach. Offering a full range of services including sales, rentals, parts, and maintenance, the company operates in a dynamic environment with a strong commitment to customer satisfaction.
In this context, we are looking for a versatile and proactive individual, ready to take on a key role at the heart of operations, combining customer service, inventory management, and logistical support.
Tasks
Accurately respond to parts requests from customers and technicians.
Provide high-quality advisory service to properly identify needs and recommend appropriate parts.
Prepare quotes and invoices and ensure thorough follow-ups with clients and suppliers.
Maintain proactive communication to ensure deadlines are met.
Place parts orders with suppliers based on operational needs.
Receive, verify, and organize inventory efficiently to ensure effective warehouse management.
Maintain strict inventory control by ensuring stock accuracy.
Perform necessary adjustments to keep inventory levels up to date.
Use internal systems and software to track parts, orders, and transactions.
Perform any other related duties.
If you are ready to take on new challenges, we want to meet you.
Advantages
Competitive schedule with early finish on Fridays (as early as 2:30 p.m.).
Growing company with limited competition.
Comprehensive onboarding process, including training locally and in the United States.
Ongoing training program (Bandit University) — a great opportunity to gain experience.
Lunch provided every Thursday.
Opportunities to connect with the team.
Job requirements
Experience in parts management, inventory, or counter service.
Knowledge of mechanical, industrial, or equipment-related fields (an important asset).
Proficiency with computer systems, including inventory management or ERP systems.
High level of bilingualism (French and English), both spoken and written (frequent communication with the U.S. head office).
Excellent customer service and communication skills.
Strong organizational skills and ability to manage multiple priorities simultaneously.
Attention to detail and accuracy in order processing, inventory, and invoicing.