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Customer Service Coordinator - Fashion

No. 993
July 22, 2024
Location
Montréal
Salary
Between $40,000 and $50,000 per year, based on experience
Job category
Customer service
Type of job
Permanent
Schedule
Day shift, 9 am to 5 pm
Are you looking to kickstart your career in the fashion industry? Do you have formal fashion training? Are you eager to secure a position quickly? If your answer to all these questions is “yes”, then we have an exciting opportunity for you! Our client, a third-generation distributor of women's fashion based in Montreal, has an excellent reputation for its high-quality creations and strong presence in the Canadian and American women's fashion market. If you are passionate about fashion and aspire to thrive in the high-end clothing industry, don't miss out on this opportunity. Reporting to the Sales Director, the Customer Service Coordinator - Fashion will play an essential role in providing top-notch operational support.

Tasks

  • Supporting the entire management of order entry, including input for major accounts, creating new profiles, reviewing orders, processing recurring orders, and addressing discrepancies as needed.
  • Collaborating on the creation of seasonal catalogues in SFA for the sales team.
  • Acting as a resource person for sales agents, providing all necessary tools, including spreadsheets, collection updates, and inventory lists.
  • Supporting the sales team with collection products.
  • Participating in sample set creation, including labelling, with seasonal shipping to sales agents.
  • Contributing to the marketing of new collections and product selection.
  • Assisting the Sales Director in coordinating photo shoots for e-commerce and catalogues, including sample and model projection management.
  • Performing any other related tasks.

Advantages

  • 75% employer-paid benefits.
  • Five sick days per year.
  • Friendly and dynamic team environment.

Job requirements

  • Degree in fashion design or related field.
  • At least one year of experience in fashion marketing, marketing, or customer service in women's fashion.
  • Computer skills (Excel, Visual 2000, or Visual Next).
  • Fluency in French and English, both oral and written.

Desired profile

  • Ability to work as part of a team.
  • Excellent organizational and priority management skills.
  • Good communication skills.

Advisor for this position

Carlos Alberto Danies Mesa
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