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Bilingual Customer Service Representative

No. 1774
September 25, 2023
Location
Dorval
Salary
$48,000 per year
Job category
Customer service
Type of job
Permanent
Schedule
Day shift, 10:30 a.m. to 7:30 p.m.
We're currently looking for an energetic, dedicated individual to join our close-knit team. If you're passionate about customer service, this is the position for you! Our customer, who provides coast-to-coast transportation, is looking for an energetic person with a contagious disposition to fill a customer service position at its Dorval office.

Tasks

  • Greet visitors, receive and handle calls, set up appointments and information.
  • Write and format various documents in MS Office.
  • Provide assistance to the customer service team as needed.
  • Maintain and build positive customer relations.
  • Perform any other related tasks.
  • If you're up for a new challenge, we want to hear from you!

Advantages

  • Group insurance.
  • Flexible working hours.
  • Free parking.
  • Ongoing training.
  • Friendly team.

Job requirements

  • Proficiency in MS Office.
  • Good customer service skills.
  • Minimum 1 year experience in a similar position (customer service).
  • Good level of bilingualism.

Desired profile

  • Empathetic and smiling.
  • Customer service-oriented, responsible, open to change.
  • Initiative and good organizational skills.
  • Attention to detail and excellent organizational skills.

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