Our client is a leading specialty hardware manufacturer and distributor, and has been for many years now.
They are currently seeking a reliable and independent Customer Service Representative to join their team in Scarborough, ON. If you have excellent marketing and organizational skills and are looking for a new opportunity to excel, we encourage you to apply today!
Manage the department on a daily basis, including communicating with designated client accounts.
Handle and process pending orders for customers.
Process credit requests and product returns.
Communicate between co-workers and other departments via email, phone, messages, and other applications.
Keep track of customer accounts, billings, offers, discount orders, etc.
Make sales reports.
Provide excellent customer service at all times.
Carry out all others related tasks.
Are you ready to take on new challenges? We want to meet you!
Free parking is offered.
A group insurance plan is available.
An Employee Share Purchase Plan (ESPP).
Products are competitively priced.
Progressive and career opportunities.
Paid vacation is provided for the employees.
Be bilingual: be fluent in both the English language and either French or Spanish.
Have at least 2 years of experience in B2B environment.
Possess advanced knowledge of Microsoft Office tools such as Excel, Word, etc.
Be familiar with order entry processes and procedures including EDI/AS400.
Be able to work in a fast-paced environment.
Work well with a team and independently with little supervision.