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Bilingual Customer service representative

No. 5010
May 11, 2023
$43.000 per year
Job category
Customer service
Type of job
Day shift, from Monday to Friday 8AM to 4:30PM
Our client is a leading specialty hardware manufacturer and distributor, and has been for many years now. They are currently seeking a reliable and independent Customer Service Representative to join their team in Scarborough, ON. If you have excellent marketing and organizational skills and are looking for a new opportunity to excel, we encourage you to apply today!


  • Manage the department on a daily basis, including communicating with designated client accounts.
  • Handle and process pending orders for customers.
  • Process credit requests and product returns.
  • Communicate between co-workers and other departments via email, phone, messages, and other applications.
  • Keep track of customer accounts, billings, offers, discount orders, etc.
  • Make sales reports.
  • Provide excellent customer service at all times.
  • Carry out all others related tasks.
  • Are you ready to take on new challenges? We want to meet you!


  • Competitive wages.
  • Free parking is offered.
  • A group insurance plan is available.
  • An Employee Share Purchase Plan (ESPP).
  • Products are competitively priced.
  • Progressive and career opportunities.
  • Paid vacation is provided for the employees.

Job requirements

  • Be bilingual: be fluent in both the English language and either French or Spanish.
  • Have at least 2 years of experience in B2B environment.
  • Possess advanced knowledge of Microsoft Office tools such as Excel, Word, etc.
  • Be familiar with order entry processes and procedures including EDI/AS400.

Desired profile

  • Be able to work in a fast-paced environment.
  • Work well with a team and independently with little supervision.
  • Be reliable and punctual.

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