Clinical Coordinator in Non-Profit Organization (NPO)

Tasks

• Ensure the quality of interventions and compliance with the clinical framework:
• o Update and ensure the application of the clinical framework.
• o Supervise the quality of both formal and informal interventions in line with the mission.
• o Provide support and intervene with employees during problematic situations with residents. Maintain continuous communication with the workers and provide feedback.
• Oversee clinical on-call duty (every other week; with salary compensation for on-call duty and use of personal phone):
• o Respond to calls, advise, and guide the decision-making of workers during on-call duty.
• Manage human and organizational resources:
• o Plan and produce work schedules, manage replacements and team vacations.
• o Participate in recruitment, evaluation, and onboarding processes for workers.
• o Support employees in achieving their annual objectives.
• Manage administrative files and report results:
• o Compile statistics for reports to funders and write intervention reports.
• o Verify and prepare PSL allocation requests, conduct pre-selections, and make recommendations.
• Collaborate and represent the organization with partners:
• o Represent the organization in committees (e.g., Homeless Night Committee, Homelessness Consultation Table, Clinical Committee for Residential Stabilization).
• o Promote the organization's work and maintain relationships with partners.
• Perform any other related tasks required for the smooth functioning of the organization.

Advantages

• Enjoy group insurance with a 50% employer contribution.
• Receive salary compensation during on-call periods and a bonus for using your personal phone.
• Take advantage of a generous vacation and mobile leave bank.

Job requirements

• University degree in social sciences: psychology, social work, psychoeducation, criminology, or sexology.
• Strong experience in intervention: 5 years of experience in a similar role.
• Clinical coordination and management: successful experience in clinical supervision and team coordination.
• Resource management: in-depth knowledge of available community and government resources.
• Sensitivity to community issues: you understand and closely follow the dynamics of the community sector.
• Computer skills: proficient in office tools such as MS Office.
• Up-to-date certifications: CPR and first aid training, as well as overdose prevention (Naloxone).
• Bilingualism is an asset: while not mandatory, this skill will enhance our services.

Desired profile

• Sharp clinical analysis: able to make quick, informed decisions in psychosocial intervention situations.
• Natural leadership: you inspire and guide your team toward success with confidence.
• Empathy and diplomacy: you listen, understand, and respond to needs with tact and kindness.
• Clear communication: you convey your ideas clearly and effectively, fostering harmonious collaboration.
• Remarkable flexibility: you easily adapt to changes and unexpected situations.
• Problem-solving: you can find quick, appropriate solutions to challenges.