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Customer Service Agent

No. 1767
August 4, 2022
Location
Laval
Salary
$20 per hour
Job category
Sales
Type of job
Permanent
Schedule
Day shift, 8:00 a.m. to 4:30 p.m. Monday to Thursday and 8 a.m. to noon Friday (based on workload), 37 hours per week
Urgent! - For you nothing is more important than providing outstanding customer service and treating your customers with great care? You make sure to resolve any situation so that the order is delivered to the customer quickly and accurately? This position may be just what you are looking for! Our client, a company in operation for 100 years and specializing in printing products, is looking for a dynamic, resourceful person with strong communication skills to fill a Customer Service Agent position at its Laval office.

Tasks

  • Handling incoming calls.
  • Follow-up and find solutions when there is an issue with orders.
  • Answer client inquiries regarding prices.
  • Perform data entry into the system for incoming orders.
  • Carry out any other related tasks.
  • If you are ready to take on new challenges, we would like to meet you!

Advantages

  • Group insurance paid at 50% by the employer 3 months after hiring.
  • Sick leave paid by the employer after 1 year.
  • Free parking available.
  • Quick job start.
  • Easy access via highways 15 and 440.

Job requirements

  • Be quick and accurate at data entry.
  • Knowledge and experience of ordering applications (e.g. SAP).
  • Good level of bilingualism (spoken and written).
  • Good general computer skills.
  • Be willing to work overtime if needed.

Desired profile

  • Be energetic and enthusiastic.
  • Have good stress management skills.
  • Be customer service oriented, responsible and autonomous.
  • Have good communication skills and sense of priorities.
  • Show initiative and good organization skills.

Advisor for this position

Mélanie Descheneaux
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