Customer Service and Administrative Support Representative

Tasks

• Welcoming candidates and clients arriving at the office.
• Recording candidates, verifying files, and attaching various documents as well as any information to be modified or added to the file.
• Handling all incoming calls and faxes, ensuring effective communication with different individuals or departments.
• Sending computerized tests to candidates.
• Correcting tests and entering results into the candidate's computerized file.
• Managing duplicates in the records within our computer system.
• Printing company documentation as needed.
• Handling requests for judicial verifications (if necessary) and producing reports required by counselors.
• Ordering office supplies for various offices.
• Performing any other related tasks.

Advantages

• 3 weeks of vacation upon starting and an additional week after your 3rd anniversary with us.
• 5 well-being days to use each year as you wish.
• 1 paid day off on your birthday.
• 1 paid day off on your work anniversary.
• Comprehensive range of benefits, with 50% of the group insurance premium paid by the employer.
• Weekly compensation.
• Free parking.
• Year-round social activities.

Job requirements

• Bilingual (French and English) to assist users throughout our offices in Canada.
• Customer service experience.
• Computer proficiency.
• Good ability to manage multiple tasks simultaneously.

Desired profile

• Strong time and priority management skills.
• Customer service-oriented.
• Strong analytical and synthesis skills.
• Ease of working in a team.