Customer Service and Order Representative

Tasks

• Provide impeccable service to customers, whether it is on the phone, on site or by email.
• Collaborate with the team of field representatives.
• Manage orders.
• Proceed data entry.
• Perform billing of orders at the counter and/or with carriers.
• Dispatch orders to warehouse colleagues and drivers.
• Organize delivery routes.
• Occasionally visit carriers to check delivery notes.
• Perform any other related tasks.

Advantages

• Dynamic and lively environment.
• Full range of employee benefits.
• Performance bonus on % of sales from outbound calls to customers.
• Stock purchase program.
• Access to products at great prices.
• Large parking.
• And much more!

Job requirements

• Have a high school diploma or equivalent.
• Experienced in customer service.
• Good knowledge of MS Office.
• Knowledge of AS-400 is an asset.
• Enjoy working with numbers.
• Functional bilingualism.
• Have safety shoes ($100 refunded after 3 months).

Desired profile

• Customer service oriented.
• Resourcefulness.
• Quick at data entry.
• Good management of priorities.
• Excellent interpersonal skills.