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Customer Service Representative

No. 1871
April 26, 2022
Location
Kirkland
Salary
$40,000 to $85,000 per year, based on experience
Job category
Transportation - Logistics
Type of job
Permanent
Our client is a major player in the freight forwarding industry. They have been able to distinguish themselves from the competition by offering top-tier logistics solutions internationally. Under expansion, they are looking to hire 4 Customer Service Representatives to support operations at their Kirkland location. If you’re interested in starting or developing your career in logistics and you are actively seeking new challenges, please get in touch with us today!

Tasks

  • Enter orders in the system while maintaining the highest standard of customer service.
  • Establish new clientele.
  • Track and trace shipments and keep reports up to date.
  • Negotiate with partner carriers.
  • Ensure conformity of all shipping documentation.
  • Report on various KPIs.
  • Carry out any other tasks related to the position.
  • If you are ready to take on new challenges, we would like to meet you!

Advantages

  • Great career opportunity with strong opportunities for promotion.
  • Training and mentorship provided.
  • Positions available for all levels of experience.
  • Hybrid working schedule is available.
  • Full insurance package including life insurance.
  • Competitive salary.
  • Fast job entry.

Job requirements

  • Customer service experience.
  • High school diploma.
  • Proficiency with the MS Word and Excel software.
  • Bilingualism, both spoken and written.

Desired profile

  • Have excellent communication skills.
  • Have great interpersonal skills.
  • Have a strong sense for prioritization.
  • Be self-sufficient and responsible.
  • Have leadership skills (an asset).

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