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Customer Service Representative

No. 770
November 27, 2023
$20 to $25 per hour
Job category
Customer service
Type of job
Day shift, Monday to Friday from 8:00 a.m. to 4:30 p.m.
Are you looking for stability and the opportunity to showcase your organizational skills? Are you driven by customer satisfaction? Here’s a unique opportunity to merge these two aspirations, within a company that’s been firmly established for almost 50 years. Don’t let this chance pass you by; apply now! Our client, specializing in the manufacturing of cooling systems for the transportation industry, is seeking the next member of their team to serve their customers and contribute to the smooth running of the company!


  • Processing orders received by phone or email and confirming specifications with the customer.
  • Documenting specifications according to customer information.
  • Performing database searches based on customer specifications.
  • Coordinating with specific managers for certain requests.
  • Preparing production sheets and managing invoices.
  • Confirming shipments and printing shipping orders.
  • Updating and organizing records and database.
  • Assisting in sales activities.
  • Managing customer return requests and technical documents.
  • Processing internet orders and credit card payments.
  • Assisting in the preparation of month-end accounting documentation, check processing and statement sorting.
  • Performing any other related tasks.
  • If you are ready to take on new challenges, we want to meet you!


  • Group insurance covered 50% by the employer.
  • Dynamic work environment.
  • Easily accessible by public transportation.
  • Parking available.
  • Competitive compensation.

Job requirements

  • SSD completed.
  • Experience in a similar position and related field.
  • Familiarity with Microsoft Office (comfortable using computers).
  • Proficiency in French and English.

Desired profile

  • Ability to quickly understands needs.
  • Customer service oriented and team player.
  • Ability to multitask.
  • Demonstrated autonomy, initiative and attention to detail.

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