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Customer Service Representative and Order Dispatc

No. 776
November 22, 2022
Location
Lachine
Salary
Up to $50 000 per year depending on experience and performance.
Job category
Customer service
Type of job
Permanent
Schedule
Day shift, 37.5 hours per week
Do you love providing a high level of customer service, but also like to diversify your days with other equally important responsibilities? This position may be just what you are looking for! Our client, a leader in the field of specialized products for the construction industry, is looking for a person who is resourceful and quick at data entry to fill a Customer Service Representative and Order Dispatch position.

Tasks

  • Provide impeccable service to customers, whether it is on the phone, on site or by email.
  • Collaborate with the team of field representatives.
  • Manage orders.
  • Proceed data entry.
  • Perform billing of orders at the counter and/or with carriers.
  • Dispatch orders to warehouse colleagues and drivers.
  • Organize delivery routes.
  • Occasionally visit carriers to check delivery notes.
  • Perform any other related tasks.

Advantages

  • Dynamic and lively environment.
  • Full range of employee benefits.
  • Performance bonus on % of sales from outbound calls to customers.
  • Stock purchase program.
  • Access to products at great prices.
  • Large parking.
  • And much more!

Job requirements

  • Have a high school diploma or equivalent.
  • Experienced in customer service.
  • Good knowledge of MS Office.
  • Knowledge of AS-400 is an asset.
  • Enjoy working with numbers.
  • Functional bilingualism.
  • Have safety shoes ($100 refunded after 3 months).

Desired profile

  • Customer service oriented.
  • Resourcefulness.
  • Quick at data entry.
  • Good management of priorities.
  • Excellent interpersonal skills.

Advisor for this position

Maxime Tremblay Beaulieu
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