$45,000 to $55,000 annually, depending on experience.
Type of job
Day shift, 9 a.m. to 5 p.m.
Do you dream of being part of a fast-growing company with a convivial atmosphere? Do you have experience in developing and maintaining lasting customer relationships? Have you previously worked for a manufacturing company? Are you also able to communicate easily with English-speaking customers? We’ve got the job for you!
Our Boucherville-based client, in business since 1975, operates in the communications and radio frequency field. They are actively seeking someone to join their team as Customer Service Specialist.
Communicating with internal department customers and suppliers about products and services.
Facilitating communication between internal departments (Sales, Purchasing, Marketing, Production, etc.).
Following up on customer and supplier deadlines and requests.
Offering advice, solving problems, and guiding customers towards appropriate products and services.
Answering and following up on calls, e-mails and messages.
Processing customer requests for quotes and orders.
Ensuring customer satisfaction.
Respecting work pace and deadlines.
Performing data entry to maintain customer and supplier interaction records.
Performing any other related tasks.
Group insurance (vision, dental, disability, etc.).
Hybrid work schedule: three days in person and two days remote.
Convivial work atmosphere.
Advancement opportunities in a growing company.
At least two years’ experience in customer service, sales, or a related field.
Secondary School Diploma.
Excellent verbal and written communication skills in French and English (required to communicate with English-speaking customers).
College diploma or training in a related field (an asset).
Knowledge of computer systems, including Microsoft Office suite and ERP systems.
Experience in a communications company and with RF communications equipment (an asset).