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Customer Service Technician

No. 690
June 1, 2023
$55,000 to $60,000 per year, depending on experience.
Job category
Customer service
Type of job
Day shift, 7:30 a.m. to 4 p.m. or 8 a.m. to 4:30 p.m., 40 hours per week.
Hybrid position, 3 days at home and 2 days in the office! Can you handle pressure and customer complaints? Our client, a renowned agri-food company, is looking for a customer service technician for its Saint-Bruno-de-Montarville location.


  • Take incoming calls from customers.
  • Resolve problems as needed.
  • Suggest substitute products if requested product is not available.
  • Maintain satisfaction levels.
  • Perform all other related tasks.
  • If you're ready for a new challenge, we want to meet you!


  • Hybrid position.
  • Social benefits.
  • Friendly environment.
  • Employee discounts.
  • Social activities.
  • On-site parking available.

Job requirements

  • 2 to 3 years of experience in customer service, including complaint management.
  • Good computer skills, including Office Suite.
  • Bilingualism: French and advanced English.

Desired profile

  • Self-motivated: demonstrate adequate initiative.
  • Reliable and assiduous: self-reliant.
  • Calm and collected: Able to manage stress well.

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