Discover our job opportunities!
Return to available jobs

Customer Support Agent

No. 179
May 8, 2023
Location
Dorval
Salary
$22 per hour
Job category
Transportation - Logistics
Type of job
Permanent
Schedule
Day shift, Monday to Friday, 40 hours per week
Great career opportunity! We are currently looking for the right person to join our organization! This person will start her new project with 20 hours per week in customer service and 20 hours per week in inventory management, all in Dorval! Then, she will have the chance to take on more responsibilities and to invest in several large projects. If you're an ambitious professional with a knack for investigating and solving problems every day, you don't want to miss out on this opportunity!

Tasks

  • Customer Service:
  • Respond to travelers' needs in person.
  • Identify and recognize traveler behaviors that may require your assistance.
  • Provide customized solutions to specific customer needs.
  • Go beyond needs, exceed expectations.
  • Inventory management:
  • Check merchandise at each door.
  • Collaborate with supervisor and forklift drivers to investigate root causes of overages, missing shipments, damage or missing freight.
  • Performs daily dock checks and ensures that all freight is properly placed.
  • Perform any other related duties.
  • If you are ready for a new challenge, we want to meet you!

Advantages

  • Great opportunity for advancement.
  • 2 weeks of vacation.
  • Group insurance.
  • Quick entry into the position.
  • Excellent career opportunity.
  • Permanent job.

Job requirements

  • Experience in customer service.
  • Flexible schedule.
  • Must have a car.
  • Strong communication skills in French and English (oral and written).
  • Ability to put in some physical effort.

Desired profile

  • Professional, persistent and detail-oriented attitude.
  • Ability to work in a fast-paced environment.
  • Excellent problem solving skills.
  • Excellent interpersonal skills.
  • Ability to multitask.

Advisor for this position

Share posting

Similar postings