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Host & Player Services Agent – Poker Room

No. 1401
May 15, 2025
Location
Quebec
Salary
21$ per hour
Job category
Administrative Support
Type of job
Temporary
Schedule
Evening shift, Thursday to Sunday from 6 p.m. to 3 a.m., part-time
Step into the electrifying atmosphere of the poker room, where every interaction matters just as much as every hand played. From the moment a guest walks through the door, you're the one who sets the tone. More than just a point of contact, you're the one who builds trust and turns every visit into a memorable experience. From offering a warm welcome to handling chip exchanges, sign-ups, and reservations, you're right at the heart of the action. If you're ready to join a team where each day brings its share of adrenaline, laughter, and meaningful connections—then the table is set. Your move.

Tasks

  • Welcome players upon arrival, guide them through the room, and provide all necessary information about available games and services in the poker room.
  • Handle chip and cash exchanges, ensuring fast and accurate transactions to support a smooth player experience.
  • Manage poker table reservations, register players upon arrival, and communicate essential details about how games are run.
  • Provide clear and accurate answers to guests’ questions about events, services, and game rules.
  • Create a welcoming and professional atmosphere so that every player feels at ease from the moment they enter the poker room.
  • Perform any all others related tasks.

Advantages

  • A unique and exciting role where every day brings a new adventure, dynamic interactions, and memorable moments.
  • Ongoing training opportunities to develop your skills and grow within a fast-paced, stimulating environment.
  • A vibrant and energetic workplace with a passionate team—and a professional uniform provided.

Job requirements

  • High school diploma (or equivalent) required.
  • Proven experience in customer service, preferably in an interactive or fast-paced environment.
  • Experience handling cash and managing transactions.
  • Excellent communication skills in French.
  • Interest in staying up to date with cultural and sports events in the region.
  • Familiarity with casino games is a plus, but don’t worry—we provide full training.

Desired profile

  • You're naturally sociable, enjoy interacting with others, and know how to create a warm, welcoming atmosphere where everyone feels comfortable and ready to enjoy the moment.
  • You have a genuine desire to help, to be of service, and to make every situation smoother and more pleasant for everyone.
  • You’re quick with numbers, ensuring fast and accurate financial transactions—all while staying calm and keeping your smile.

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