Day or evening shifts, Monday to Friday from 6:00 AM to 12:00 AM. Weekends and holidays from 9:00 AM to 1:00 AM, 5 days per week.
Are you available for a new opportunity? Do you want to get involved with a public organization? Are you interested in a challenging position within a dynamic organization? Look no further!
Our client, a public transit company based in Montreal is looking for an Information Officer for contracts of 9 months with the possibility of an extension. A 360 takeover, you will ensure a good user experience by responding with the highest quality standards.
Tasks
Handle calls with professionalism.
Answer questions and provide recommendations.
Convey accurate information.
Provide appropriate solutions.
Write and document information in the system.
Perform other administrative tasks related to the smooth running of operations.
If you are ready to take on new challenges, we would like to meet you!
Advantages
Great experience in a large company.
Access to equal employment opportunity.
Hybrid mode offered
Possibility of extension.
On-site training with a panoramic view of Montreal.
Nice cafeteria available
Free coffee
Great team ready to welcome you quickly.
Job requirements
Bilingualism – essential to meet all demands of the territory covered (Tests to complete).
College diploma in a field relevant to the position.
At least 1 year of experience in customer service.
Good knowledge of the Microsoft Office 365 suite.
Be able to visit the site for the duration of the training and then once or twice a week."
Desired profile
Flexibility in work schedules to meet operational need.