Whether through completing a DVS in Refrigeration, a DCS in Building Mechanics, or a bachelor’s in Engineering with a building concentration, have you gained solid skills in heating, air conditioning, and ventilation? Do you believe in the value of this knowledge and that it deserves to be shared? We have a new challenge for you! Come share your daily life with residential and commercial contractors who are eagerly awaiting your valuable advice!
Driven by excellence, our client has relied on the quality of its products, search for innovation, and technical expertise for over 40 years to consistently deliver impeccable service. Their current expansion has led them to seek an Internal Sales Representative to ensure the sustainability of their excellence in the environmental engineering field.
Tasks
Acting as the primary point of contact for contractors (at the counter, by phone, and via email).
Entering order data according to customer needs.
Providing project estimates and preparing quotes.
Completing technical documents.
Selecting and ordering equipment.
Assisting customers with technical issues, then redirecting them to the necessary resources.
Completing customer call tracking sheets in the SAP system.
Processing the receipt, shipping, and tracking of various orders for pickup and delivery.
Handling and processing customer merchandise returns.
Supporting external sales representatives in their tasks.
Always adhering to the company's established health and safety standards in the performance of duties.
Participating in any other related tasks for the smooth running of operations.
Advantages
Insurance plan covering dental, vision, and paramedical care, in addition to life and disability insurance.
Group RRSP with employer contributions.
Salary adjustment for occasional overtime hours.
Annual bonus based on employer-established criteria.
A team of experienced engineers and technologists with whom you will have the opportunity to work.
An employer committed to your professional development; reimbursement for related training.
A company that hosts social events for its employees.
Job requirements
DVS in refrigeration, DCS in building mechanics, bachelor’s in Engineering with a building concentration, or any other related training.
Two to five years of experience in a similar position (sales, customer service, or HVAC-R technical field).
Availability during peak season to work some additional hours.
Proficiency in French and English, both written and oral.
Driver’s licence (mandatory) and forklift operator card (asset).
Familiarity with MS Office software suite.
Ability to perform light manual handling tasks.
Desired profile
Professionalism and respect form the foundation of your work relationships, including clients and colleagues.
You seek to work in a team and build lasting professional relationships.
You manage your time based on priorities and peak times.
The construction and renovation industry has always piqued your curiosity.