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Service Department Representative

No. 1357
May 29, 2023
Starting at $40,000 per year depending on experience
Job category
Customer service
Type of job
Day shift , from 7:15 a.m. to 4:15 p.m., Monday to Friday
Different challenges, new knowledge development and multiple advancement opportunities are waiting for you at our client! Make the most of your potential at a company with strong family values! Member of the CMMTQ, with its innovative approach and its look towards the future, it is a great player in the plumbing field. Our client is now in need of a person who will support them as a Service Department Representative. If you have experience in customer service and know the computer system like the back of your hand - don't miss your chance!


  • Answer customer questions via email or phone.
  • Schedule delivery appointments for shippers.
  • Handle complaints.
  • Contact representatives on the road.
  • Inform customers of the status of their orders.
  • Support other departments as needed.
  • Perform all other related duties.


  • Competitive salary.
  • Stability of employment.
  • Training offered.
  • Flexible daytime hours.
  • Monthly seminars.

Job requirements

  • Strong customer service experience.
  • Good knowledge of Office suite.
  • Experience in dispatch (an asset).
  • Bilingualism.
  • Good knowledge of computer systems.

Desired profile

  • Autonomous.
  • Excellent team player.
  • Versatile, efficient and professional.
  • Have initiative, good organizational skills and know your priorities.

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