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Technical Services Coordinator – Industrial Refrigeration

No. 488
September 15, 2023
$55,000 to $65,000 per year, depending on experience
Job category
Industrial Management
Type of job
Day shift, 40 hours per week
Explore our client, a company where innovation, excellence, integrity, and determination have been part of their heritage for over a century as pioneers in HVAC and thermal systems. If you are seeking an environment conducive to learning and personal growth, where experience is not only recognized but also celebrated, then our partner is your ultimate destination. Join their team and take on the daily management of service activities for the industrial refrigeration department.


  • Efficiently plan and deploy preventive maintenance schedules.
  • Skillfully assign technicians based on service calls and their specific skills.
  • Meticulously manage work orders and route them to the appropriate stakeholders.
  • Accurately input worked hours into the computerized management system for technicians' weekly payroll.
  • Actively participate in the procurement and sourcing processes for necessary technical interventions.
  • Carefully coordinate training for technicians and, if necessary, for clients.


  • A comprehensive group insurance plan.
  • Group RRSP and TFSA.
  • An employer-paid Pension Plan (RPDB).
  • Short and long-term disability insurance.
  • Personal days.
  • An Employee Assistance Program.
  • A thriving company.

Job requirements

  • Technical competence preferred (knowledge of mechanical/HVAC systems is a plus).
  • Previous dispatch/planning experience considered an advantage.
  • 1 to 2 years of experience in coordinating work teams.
  • Proficiency in the MS Office suite, with particular expertise in Excel.
  • General computer skills required.
  • Excellent communication skills in French, with the ability to communicate in English in a customer service context highly desired.

Desired profile

  • Recognized for providing outstanding customer service.
  • Able to manage multiple tasks and priorities simultaneously.
  • Capable of proactively solving problems.
  • Excels in teamwork.

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