Computer Technician

Tasks

• Create and manage user accounts (Windows, Unix, telephony).
• Deploy and maintain the updates of various products.
• Participate and provide on-site support for network, server and/or workstation projects.
• Provide remote and on-site support to users.
• Provide after-hours support as needed.
• Manage installations, deployments, configuration and upgrades of computer equipment and software.
• Maintain, analyze, troubleshoot and repair computer systems and equipment (desktops, laptops, printers, scanners, access points, etc.).
• Promote and participate in the implementation of computer security best practices.
• Participate in network, server and/or workstation projects.
• Document all activities according to established procedures.
• Maintain inventory of computer equipment.
• Perform any other related tasks.
• If you are ready to take on new challenges, we would like to meet you!

Advantages

• Group insurance.
• Social activities.
• Continuing education.
• Wellness program.
• Sick leave.
• Employee assistance program.
• Employee discounts.
• Recognition for years of service.

Job requirements

• Have a degree in computer science and 3-5 years of experience in a similar position.
• Very strong knowledge of desktop and laptop computers, printer drivers and basic application support.
• Knowledge of standard company operating systems and software.
• Knowledge of Microsoft Office 365 suite and Microsoft Active Directory.
• Very good knowledge of TCP/IP protocol.
• Ability to do heavy lifting and physical effort if needed.
• Bilingual (French-English).
• MCSA or VCP certification will be considered an asset.
• Knowledge of VoIP and Octopus will be considered an asset.

Desired profile

• Strong customer service and communication skills.
• Good sense of autonomy, teamwork and ability to meet tight deadlines.
• Strong organizational skills, prioritization and problem-solving skills.