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Computer Technician

No. 730
January 30, 2023
Location
Saint-Damase
Salary
To be discussed according to experience
Job category
Information technology
Type of job
Permanent
Schedule
Daytime, Monday to Friday 37.5 hours per week, available 1 week out of 4 for emergencies 24/7 (premium and paid hours)
The Computer Technician will provide excellent customer service and computer support to company users and will ensure the maintenance and support of the computer equipment.

Tasks

  • Create and manage user accounts (Windows, Unix, telephony).
  • Deploy and maintain the updates of various products.
  • Participate and provide on-site support for network, server and/or workstation projects.
  • Provide remote and on-site support to users.
  • Provide after-hours support as needed.
  • Manage installations, deployments, configuration and upgrades of computer equipment and software.
  • Maintain, analyze, troubleshoot and repair computer systems and equipment (desktops, laptops, printers, scanners, access points, etc.).
  • Promote and participate in the implementation of computer security best practices.
  • Participate in network, server and/or workstation projects.
  • Document all activities according to established procedures.
  • Maintain inventory of computer equipment.
  • Perform any other related tasks.
  • If you are ready to take on new challenges, we would like to meet you!

Advantages

  • Group insurance.
  • Social activities.
  • Continuing education.
  • Wellness program.
  • Sick leave.
  • Employee assistance program.
  • Employee discounts.
  • Recognition for years of service.

Job requirements

  • Have a degree in computer science and 3-5 years of experience in a similar position.
  • Very strong knowledge of desktop and laptop computers, printer drivers and basic application support.
  • Knowledge of standard company operating systems and software.
  • Knowledge of Microsoft Office 365 suite and Microsoft Active Directory.
  • Very good knowledge of TCP/IP protocol.
  • Ability to do heavy lifting and physical effort if needed.
  • Bilingual (French-English).
  • MCSA or VCP certification will be considered an asset.
  • Knowledge of VoIP and Octopus will be considered an asset.

Desired profile

  • Strong customer service and communication skills.
  • Good sense of autonomy, teamwork and ability to meet tight deadlines.
  • Strong organizational skills, prioritization and problem-solving skills.

Advisor for this position

Christophe Catherine
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