In this post, we will examine the differences between generations in four areas: professional values, relationships with authority, communication and technology, and work-life balance.
First, we deem it important to review the periods during which the different working generations were born.
- Classifying Generations
Since the beginning and end of each generation are neither clear nor unanimous, and a transition period of five to ten years is factored into each one, we will refer to the classification adopted by Statistics Canada.
- Baby boomers, born between 1946 and 1965, are currently over 59 years old. They are progressively leaving their jobs for a well-deserved retirement.
- Generation X, born between 1966 and 1980, are currently between 44 and 58 years old. They regarded as marked by large technological advancements such as the computer.
- Generation Y or millennials, born between 1981 and 1996, are currently between 28 and 43 years old. Within five years, there will be more of them than there will be baby boomers.
- Generation Z, born between 1997 and 2012, have not yet all reached the labour market, since they are between 12 and 27 years old.
- Four Areas of Differences
- Professional Values
Job stability and hard work are most important for baby boomers and Generation X. Generally speaking, they are loyal to their employers and their work ethic is in their genes.
Similarly, we can group Millennials with Generation Z based on their shared values that distinguish them from the previous group. Indeed, these two generations seek meaning in their work. They are more inclined to roll up their sleeves for companies that promote diversity and inclusion, and especially that have made a positive social or environmental impact.
- Relationships With Authority
While baby boomers respect hierarchy, authority, and seniority, Generation X was the first to question authority and common practices. This generation, many of whom have entrepreneurial spirit, need autonomy and seek advancement opportunities rather than blindly following the beaten path.
Millennials appreciate companies with horizontal organizational structures where they can easily share their ideas. This generation also appreciates regular feedback from their superiors whom they consider collaborators.
Like the generation before them, Generation Z functions best within a horizontal organizational structure. However, this generation, used to receiving instant replies, expects quick and regular feedback from their superiors.
- Communication and Technology
Each of these four generations enjoys teamwork.
Baby boomers and Gen Xers have developed their interpersonal skills, whereas millennials and Gen Zers are remarkably skilled at juggling different technologies. These factors directly influence the ways they communicate and approach teamwork.
Most baby boomers prefer in-person meetings, while millennials and Gen Zers prefer videoconferencing. Gen Xers are adaptable.
Older workers prefer phone calls, whereas younger ones prefer instant messaging. Since Gen Xers are comfortable with technology, they have generally mastered all digital communication channels.
Since baby boomers were born before the digital age, they are often criticized for their resistance to change, especially when it comes to adjusting their work methods with the arrival of new technologies. The ones who have stayed in the labour market have pursued professional development to remain productive.
- Work-Life Balance
Since they were raised in a culture that valued hard work and professional responsibility, baby boomers often sacrificed their personal or family time to make their ambitions a reality.
Generation X has followed a similar path but has also made efforts to bring balance to their professional and personal lives. Generations Y and Z have successfully established a limit to the number of hours they work, and for them, family comes before work. They seek jobs with flexible work policies that allow them to balance their work with their personal lives.
- Possible Solutions
- Since baby boomers and Generation Z were born at different times, one before the digital age and the other just before it began, the differences between their values and visions are understandable. By fostering a climate of inclusion and open communication, employers can set the stage for diverse and innovative solutions.
- It is worth keeping in mind that the speed at which younger workers understand and integrate different digital tools can contribute to team efficiency. Being aware of each individual’s realities and implementing intergenerational mentorships is a great solution for reducing tension.
- Work styles could continue to be a contentious subject since some prefer remote work while others prefer in-person work. Once again, flexibility and adaptability are crucial. By offering options and various types of meetings with high-quality tools, collaboration will continue to be simple and effective for everyone.
At Bedard Human Resources, we can help you to implement internal policies fostering intergenerational harmony within your team. Contact Stéphane Pépin for more information about our HR consulting services.
