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Information Officer

No. 572
June 11, 2024
Location
McMasterville
Salary
21$ to 23$ per hour.
Job category
Customer service
Type of job
Temporary leading to permanent
Schedule
Day or evening shifts, Monday to Friday from 6:00 AM to 12:00 AM. Weekends and holidays from 9:00 AM to 1:00 AM, 5 days per week.
Are you available for a new opportunity? Do you want to get involved with a public organization? Are you interested in a challenging position within a dynamic organization? Look no further! Our client, a public transit company based in Montreal is looking for an Information Officer for contracts of 9 months and 1.5 years with the possibility of an extension. A 360 takeover, you will ensure a good user experience by responding with the highest quality standards.

Tasks

  • Handle calls with professionalism.
  • Answer questions and provide recommendations.
  • Convey accurate information.
  • Provide appropriate solutions.
  • Write and document information in the system.
  • Perform other administrative tasks related to the smooth running of operations.
  • If you are ready to take on new challenges, we would like to meet you!

Advantages

  • Great experience in a large company.
  • Access to equal employment opportunity.
  • Possibility of extension.
  • On-site training with a panoramic view of Montreal.
  • Nice cafeteria available
  • Free coffee
  • Great team ready to welcome you quickly.

Job requirements

  • Bilingualism – essential to meet all demands of the territory covered (Tests to complete).
  • College diploma in a field relevant to the position.
  • At least 1 year of experience in customer service.
  • Good knowledge of the Microsoft Office 365 suite.
  • Be able to visit the site for the duration of the training and then once or twice a week.

Desired profile

  • Flexibility in work schedules to meet operational need.
  • Strong communication skills.
  • Ability to work well under pressure.
  • Ability to handle sensitive situations.
  • Be a collaborator.

Advisor for this position

NATACHA MATULANDA
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