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Parts Clerk

No. 1954
June 10, 2024
Location
Montréal
Salary
Approximately $30 per hour (negotiable based on experience).
Job category
Customer service
Type of job
Permanent
Schedule
Day shift, Monday to Friday, from 6 am to 2:30 pm.
Do you have the skills of a go-to person for all customer needs? Located in the Anjou neighbourhood, our client has the perfect position where you can perform various tasks to deliver a memorable customer experience. We are looking for someone with experience in customer service who can quickly adapt to different situations in a truck repair, sales, and maintenance company. Our client is seeking the perfect fit to perform customer service tasks within the organization, primarily using their talent to support clients. The environment is very welcoming, and all that's missing is you to complete the team!

Tasks

  • Following up with various collaborators as necessary.
  • Preparing estimates for clients.
  • Validating maintenance history and warranties.
  • Scheduling vehicle transportation to suppliers.
  • Handling invoices and repair transactions for suppliers.
  • Managing customer emails and phone calls.
  • Attending necessary training to stay updated on services.
  • Performing any other tasks related to the position.

Advantages

  • Health, dental, and prescription insurance.
  • Two (2) sick days and a paid birthday off.
  • Paid vacation.
  • Long-term disability insurance included.
  • Free parking.
  • Cafeteria and dining area available

Job requirements

  • DVS in Technical Advising or one (1) year of experience in the field.
  • Knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Work experience in an office or a vehicle rental company.
  • Basic knowledge of mechanical truck parts.
  • Excellent command of French and English, both oral and written.
  • Knowledge of the automotive industry (an asset).

Desired profile

  • Strong organizational and interpersonal skills.
  • Advanced adaptability.
  • Discretion and autonomy.
  • Excellent customer service skills.
  • Ability to work under pressure.

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